Returns & Refunds Policy
Hassle-free returns within 30 days
Return Window
You have 30 days from delivery to return any item for a full refund. Items must be in original condition with all packaging and accessories.
How to Return
- Log into your account and go to My Orders
- Select the order and click "Request Return"
- Choose a reason and generate a prepaid shipping label
- Pack the item securely and drop off at any carrier location
Refund Timeline
- Inspection: 3–5 business days after receipt
- Refund processing: 5–7 business days
- Bank deposit: 3–5 additional business days
Defective Items
Report defective items within 14 days. We'll send a replacement or issue an immediate refund with prepaid return shipping.
Non-Returnable Items
Final sale items, custom orders, and items without original packaging are not eligible for returns.
Contact Returns
Email: support@elevionsupply.com | Phone: +1 518 644 1943